Privacy notice

Pronto collects only the information needed to run bookings: your name, email, optional phone number and the details you add to your profile or listings.

Your phone number and contact preferences are private. Other users see only your public profile.

Top-up receipts and payment QR codes

Professionals prepay a wallet balance by sending money to Pronto's GCash and uploading a screenshot of the receipt. We store the screenshot, the GCash reference number and the amount. Only that professional and Pronto staff can see the receipt.

Professionals can also upload their own GCash QR code so customers can pay them after a job. Only the professional and staff can see it, plus the customer of a booking while payment for that booking is due.

Pronto's own top-up QR code is visible to signed-in users. A professional's GCash account name and the last 4 digits of their number are stored as text and shown to the paying customer next to the QR. The QR image itself shows the professional's GCash name and number. A professional can replace or remove their QR code at any time.

Customer payments go directly to the professional. Pronto does not receive or hold them.

Retention and your rights

The final notice will describe retention periods, your rights under the Data Privacy Act, and how to request correction or deletion.